Privacy Policy

Article 1 – Definitions

APPLICABLE MOBILE APPLICATION: This Privacy Policy refers to the Mobile App, hereinafter referred to as "Mobile App".

EFFECTIVE DATE: The date this Privacy Policy comes into force.

PARTIES: The parties are the Data Controller ("The Bank") and the user ("you").

DATA CONTROLLER: The entity responsible for collecting information, referred to as "Controller".

OPERATOR: The publisher and owner of the Mobile App, referred to as "we", "us", or "our".

YOU: The user of the Mobile App.

PERSONAL DATA: Information capable of identifying you obtained through your use of the Mobile App.

Article 2 – General Information

This Privacy Policy describes how we collect and use your Personal Data and outlines your rights. It applies solely to our Mobile App. Continued use of the Mobile App indicates your agreement to this policy.

Article 3 – Contact

The Bank is responsible for processing your Personal Data and operating the Mobile App.

Article 4 – Location

Article 5 – Modifications and Revisions

We may modify this Privacy Policy at any time and will notify you and obtain consent when required. Please check this page regularly for updates.

Article 6 – Personal Data We Receive

First-time users: Account Number, Date of Birth or Registration, and Mobile Number.

Registered users: 4-digit MPIN and Mobile Number for OTP verification.

Additional data may be collected during interactions with representatives.

Article 7 – How Personal Data Is Stored

We use secure systems for storing Personal Data and take reasonable steps to protect it. In case of a breach, you will be notified within two weeks.

Article 8 – Purposes of Processing Personal Data

• Improving user experience
• Communicating about user accounts
• Providing customer service

Article 9 – Disclosure of Personal Data

We may disclose your Personal Data in cases such as:

• Compliance with legal requirements
• Responding to lawful requests or investigations
• Enforcing terms of use
• Fraud prevention

Article 10 – Modifying, Deleting, and Accessing Your Information

To modify, delete, or access your information, please contact your corresponding bank or branch.

Article 11 – Your Rights

You have the right to:

• Be informed about data processing
• Access your Personal Data
• Update or correct your Personal Data

Use the contact details provided to exercise your rights.

Article 12 – Contact Information

For any questions or complaints regarding this policy, contact us at: ruralbanktly1263@gmail.com